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Q. How do I access
the software if I am behind a firewall or use a proxy
server?
A. In order to access
the software while running through a proxy server, it is necessary to make sure that the proxy server has port 8080 open for bi-directional traffic as well as have all ports from 1024 and up open to send data. If it is not possible for the proxy server to accommodate this, it may be necessary to request a connection separate from the proxy server in order to facilitate connection to
the software. It would be good to note that the requirements for a proxy server are the same as what is needed to access
the software while behind a firewall. Once again, port 8080 must be open for bi-directional traffic and all ports from 1024 and up open to send data.
Q. How long is the demo period
on the software?
A. The demo account is good for 30 days.
You can apply for an extension.
Q. What do I do if I get the message "Your demo login has
expired?"
A. This means that your demo account has
expired.
Q. Where may I download the latest release of the
software?
A. The latest release of
the software is available
here.
Q. I forgot and lost my demo account login information. How can I get another
copy?
A. Please contact us to have your demo login information resent to you.
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